Shipping Policy
Thank you for shopping with us. We are committed to providing a smooth and reliable delivery experience for all customers.
📦 Order Processing
All orders are processed and shipped within 48 hours after payment confirmation.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Please note that orders are not shipped on weekends or public holidays.
✈️ Shipping Method
All orders are shipped via air freight to ensure fast and reliable international delivery.
⏱️ Estimated Delivery Time
Delivery times vary depending on destination:
- North America, Europe, United Kingdom, Australia & Middle East: 7–11 business days
- Japan & Southeast Asia: 5–8 business days
Delays may occasionally occur due to customs clearance, local carrier delays, or peak seasons.
🌍 Shipping Regions
We currently ship to:
- North America
- Europe
- United Kingdom
- Australia
- Japan
- Southeast Asia
- Middle Eastern countries
We are continuously expanding our global coverage.
💰 Shipping Fees
North America / Europe / UK / Australia / Middle East
- Free shipping on orders over $49
- Orders under $49: $4.99 standard shipping fee
Japan & Southeast Asia
- Free shipping on orders over $39
- Orders under $39: $3.99 standard shipping fee
Southeast Asia Special Rule
- Orders under $29: $4 shipping fee
🛃 Customs & Import Fees
All Middle East orders are subject to an additional $3 customs processing fee, which applies regardless of order value or free shipping promotions.
📍 Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment in real time.
❗ Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our customer support team. We will work with the carrier to resolve the issue as quickly as possible.
📩 Contact Us
If you have any questions regarding shipping or your order, please contact us. We typically respond within 24 hours.